When someone asks for a copy of what your site knows about them, WordPress can round it up for you. Open **Tools** → **Export Personal Data**, add their details, and WordPress gathers the data into a file you can send on.

## Before you start

- An administrator account on the site — the export tool lives behind the **Tools** menu.
- The person's username or the email address they use on your site.
- A way to reach them, since WordPress emails them a link to approve the request.

## Steps

### Step 1: Open the personal data export tool

In the admin menu, click **Tools**, then choose **Export Personal Data**. You'll land on the screen where export requests are managed.

![Open the personal data export tool](https://wordpress.supportpages.io/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTA5NDUsInB1ciI6ImJsb2JfaWQifX0=--d15bf24c4bc7a9a5b6ae620775fb50bb24a27181/block_open-export-personal-data.png)

### Step 2: Add the person's export request

Under **Add Data Export Request**, type their username or email address into **Username or email address**. Leave **Confirmation email** ticked so WordPress asks them to approve the request, then click **Send Request**.

![Add the person's export request](https://wordpress.supportpages.io/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTA5NzIsInB1ciI6ImJsb2JfaWQifX0=--81d182af53b878303b2ea8ee841bd0561904ef79/block_send-export-request.png)

WordPress emails them a link, and nothing is gathered until they click it. Their request reads **Pending** on this screen until then, so reload the page to check on it.

### Step 3: Send or download their data

Once the request shows as **Confirmed**, hover over their row and click **Send export link** to email them a download link, or click **Download personal data** to save the file yourself.

![Send or download their data](https://wordpress.supportpages.io/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsiZGF0YSI6MTA5ODksInB1ciI6ImJsb2JfaWQifX0=--fd35976406fa7562d285e5b2861beef7d2727ca4/block_send-or-download-the-export.png)

## Good to know

- The export covers what WordPress itself stores — profile details, comments, and media — plus anything a plugin hands over.
- Data held by outside services isn't included, so you may need to gather that part separately.
- If the email never turns up, the request row offers **Retry** so you can send it again.

## Summary

You've asked WordPress to gather one person's data and pass it along. Keep an eye on the request row until it reads **Completed** — that's your record that the request was handled.